National Scholarship Portal (NSP) 2024-25: Hi, my name is Mr. Bloger, and after a long time, I visited the official National Scholarship Portal (NSP) to address a very important issue raised by many students—pending scholarship payments and how to officially register a complaint in the 2024-25 session.
If you already know how to file a grievance on NSP, this article might not bring anything new. But if your payment is stuck or the status hasn’t changed for a long time—this article is for you!

Common Issues Students Are Facing
Many students report that:
- Their status is stuck for weeks or even months.
- Their application shows “sent to PFMS” but nothing happens after that.
- Despite appearing in the merit list, they haven’t received the payment.
- They keep calling or emailing, but there’s no proper response.
In such cases, the NSP itself recommends using the official grievance portal instead of relying on phone calls or emails.
đź“‹ Step-by-Step Guide: Register a Grievance on NSP
âś… Overview Table
Step | Action Required |
---|---|
1. | Open the National Scholarship Portal (NSP) website. |
2. | Scroll down to the “Public Corner” section. |
3. | Click on “Grievance Registration”. |
4. | Select Applicant (since you are a student). |
5. | Choose the session: 2024-25. |
6. | Enter your OTR ID, password, and captcha. |
7. | Click on Login. |
8. | Fill in the grievance form as per your problem. |
9. | Submit it and note down the token number. |
⚠️ Important Tips to Avoid Mistakes
Tip No. | Advice |
---|---|
1. | Always use an incognito or private window while filing the grievance. |
2. | Only the applicant (student) can register the grievance—not your brother, sister, or friend. |
3. | Choose the exact reason for the grievance from the dropdown list. |
4. | Make sure to enter the correct OTR ID and session year (2024-25). |
5. | Keep the generated token number safe for tracking your complaint. |
⏳ What Happens After You Submit the Complaint?
- A token number is generated immediately.
- Your complaint is sent to the NSP support team.
- Usually, a proper response is given within 10–12 working days.
- You can check the status of your grievance using the token.
đź§ Why This Is Important?
Many students compare their application with others and feel disappointed. Even when:
- They have the same percentage,
- Belong to the same category or district,
- And filled the form the same way…
Still, some receive payments while others don’t. The official grievance system is the only proper channel to raise such issues and get a reliable answer from the NSP team.
📌 Quick Checklist Before You File a Complaint
âś… Use incognito mode
✅ Select “Applicant”
âś… Use correct session (2024-25)
âś… Fill details carefully
âś… Choose correct grievance reason
âś… Submit and save token number